Welcome to Modyrvale Medical Centre

FOR THE LATEST Novel coronavirus (2019-nCoV) update from NHSInform.scot, click here

Stay at home if you have coronavirus symptoms

Stay at home for 7 days if you have either:

• a high temperature - you feel hot to touch on your chest or back

• a new, continuous cough – this means you've started coughing repeatedl

• a loss of or change in taste or smell

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you're staying at home.

Testing for coronavirus can be arranged on the NHS Inform website.

Read the advice about staying at home.

At Modyrvale we want to ensure the safety of all patients and staff throughout the Coronavirus pandemic.  This means that our normal services will undoubtedly be affected as we put new procedures in place to allow us to follow the guidance provided. 

NHS Inform is the main source of updated information to the public in Scotland and can be accessed through the following link www.nhsinform.scot.

To assist us in continuing to provide ongoing care in very difficult circumstances we have introduced a number of measures as follows:

Pre-bookable appointments and online booking of appointments have been temporarily suspended. 

Our on the day appointment service is still available, however reception staff will need to ask you why you need a GP appointment, and this can include detailed information on your symptoms. 

Initially you will be given a telephone consultation with the GP and it is likely that most patients will be able to have their care managed through this telephone consultation.  If the GP needs to arrange for a face-to-face appointment he/she will do this by providing one of the following options for you:

• A normal face-to-face appointment with the GP

• A video link appointment from your phone/iPad or computer - NHS Lanarkshire Near Me by Attend Anywhere available here  

• Alternatively if you are in one of the “at risk” categories you may be asked to attend a special clinic appointment and details will be provided to you by the GP.

Extended hours appointments for people who work and cannot attend during normal working hours – These have been temporarily suspended.

Phoning the Surgery – We appreciate that all of the above puts an added burden on a telephone system that is already struggling with capacity and our patients already have difficulty getting through on the phone.  GPs are using separate mobile phones to ease the burden on outgoing calls, and if you are awaiting a phone call from the doctor it is likely to display as “No Caller ID” on your phone.

We are also updating our recorded message on the phone system on a daily basis to help keep our patients advised of current appointment process.

Please note that in the forthcoming weeks/months we anticipate that there will be periods of staff shortage and we may need to limit patient appointments to “emergencies only”.

Repeat medication – there is no change the process for ordering your repeat medication however it would be helpful if you advise the reception team of your preferred pharmacy so that we can arrange for your prescription to be sent directly to the pharmacy.  Note that the online repeat prescription system is still in use and anyone registered for this service can continue to order medication in the normal manner.   Note that due to the demand on local pharmacies it may take longer than normal for your prescription to be ready and we would advise you to allow 4-5 working days.

Coronavirus advice - NHS Inform is the main source of updated information to the public in Scotland and can be accessed through the following link www.nhsinform.scot.