Noticeboard

REPEAT PRESCRIPTIONS ONLINE

We have now introduced Patient Services Online for ordering repeat medication.  If you haven't done so already you will need to register for the new system.  Please click on the Prescriptions tab for further information.

ONLINE APPOINTMENTS

From 1st March 2019 a limited number of GP appointments which are bookable 48 hours in advance will be available through the Patient Services website.  Please click on the Appointments tab for further details on how to access these appointments. (unfortunately the ability to book these online appointments has been suspended due to Covid-19)

FORTHCOMING HOLIDAYS

Public Holidays:

Please note the following forthcoming public holiday dates when the surgery will be closed:

Christmas - Friday 25th and Monday 28th December 2020

New Year - Friday 1st January and Monday 4th January 2021

Please make sure you have sufficient medication to see you through the holiday period.

Please contact NHS24 on 111 if you can't wait until the surgery re-opens.

We will re-open as normal following the above dates.

 

EXTENDED HOURS APPOINTMENTS 

Pre-bookable appointments will be available with a GP or a nurse on Monday and Thursday mornings from 07:10 till 08:30 am.

 

These appointments are for patients who work and are unable to attend surgery during normal surgery opening hours.

 

 

NO APPOINTMENTS!

A major part of this problem is the number of wasted appointments.

DESPITE OUR 'SAME DAY' APPOINTMENT SYSTEM

Keeping treatment room and practice nurse appointments is just as important as with your GP.

If you are unable to keep an appointment, it is essential to cancel it as soon as possible, as we may be able to offer it to another patient.

Welcome to Modyrvale Medical Centre

FLU VACCINATION - Please note that NHS Lanarkshire will be delivering the flu vaccination programme this year to everyone who is eligible through a central clinic.  This means that you will not be called by your GP Practice for flu vaccination.  All eligible people will be sent a letter containing an appointment, and if this is not at a suitable time a dedicated help line will be set up for people who need to re-schedule.

We will not be holding flu vaccination clinics within the surgery.

FOR THE LATEST Novel coronavirus (2019-nCoV) update from NHSInform.scot, click here

Stay at home and check the advice on the NHS Inform website if you have coronavirus symptoms: 
  • a high temperature - you feel hot to touch on your chest or back
  • a new, continuous cough – this means you've started coughing repeatedl
  • a loss of or change in taste or smell
Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact 111 to tell them you're staying at home.
Testing for coronavirus can be arranged on the NHS Inform website.
Read the advice about staying at home.

At Modyrvale we want to ensure the safety of all patients and staff throughout the Coronavirus pandemic.  This means that our normal services will undoubtedly be affected as we put new procedures in place to allow us to follow the guidance provided. As NHS services start to return you will find things a bit different - the following video may be helpful Attending your GP Surgery

NHS Inform is the main source of updated information to the public in Scotland and can be accessed through the following link www.nhsinform.scot.

To assist us in continuing to provide ongoing care in very difficult circumstances we have introduced a number of measures as follows:

Pre-bookable appointments and online booking of appointments have been temporarily suspended. 

Our on the day appointment service is still available, however reception staff will need to ask you why you need a GP appointment, and this can include detailed information on your symptoms. 

Initially you will be given a telephone consultation with the GP and it is likely that most patients will be able to have their care managed through this telephone consultation.  If the GP needs to arrange for a face-to-face appointment he/she will do this by providing one of the following options for you:

  • A normal face-to-face appointment with the GP

  • A video link appointment from your phone/iPad or computer - NHS Lanarkshire Near Me by Attend Anywhere available here  

Attend Anywhere

  • Alternatively if you are in one of the “at risk” categories you may be asked to attend a special clinic appointment and details will be provided to you by the GP.

Extended hours appointments - these are currently taking the form of telephone consultations for people who work and cannot attend during normal working hours.

Phoning the Surgery – We are pleased to report we have recently upgraded our telephone system to provide additional incoming lines.  When phoning the surgery for an appointment you will enter into a queuing system and be told your position in the queue as you wait for one of our reception staff to become free.  Please note that if you are awaiting a phone call from the doctor it may display as "No Caller ID" on your phone.

We are also updating our recorded message on the phone system on a daily basis to help keep our patients advised of current appointment process.

Please note that in the forthcoming weeks/months we anticipate that there will be periods of staff shortage and we may need to limit patient appointments to “emergencies only”.

Repeat medication – there is no change to the process for ordering your repeat medication however it would be helpful if you advise the reception team of your preferred pharmacy so that we can arrange for your prescription to be sent directly to the pharmacy.  Note that the online repeat prescription system is still in use and anyone registered for this service can continue to order medication in the normal manner.   Note that due to the demand on local pharmacies it may take longer than normal for your prescription to be ready and we would advise you to allow 4-5 working days.

Coronavirus adviceNHS Inform is the main source of updated information to the public in Scotland and can be accessed through the following link www.nhsinform.scot.

Modryvale Surgery

(Site updated 25/11/2020)
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